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Privacy Policy

Last updated 21 December 2024 2 min read Questions? [email protected]
In short

We only collect what we need to handle your order and run the shop: your name, address, e-mail address, phone number and the payment details our payment providers need. Your data stays on our own server, is never sold, and is only shared with the providers that ship your parcel or process your payment. You can ask us to see, correct or delete it at any time.

The summary is for convenience; the full text below is what applies.

Privacy Policy for Matrix3D.shop

Welcome to Matrix3D.shop

We take your privacy seriously and are committed to protecting your personal information. Below, you’ll find our policy regarding how we handle your data on our WordPress website utilizing WooCommerce, hosted on a local server.

Data Collection

1. Personal Information:

  • WooCommerce Orders: When you place an order or create an account, we collect your name, email address, shipping and billing addresses, phone number, and payment data. This information is stored securely on our local server.

2. Non-Personal Information:

  • Server and Traffic Data: Our Proxy Manager logs IP addresses, browser types, and other technical details to help manage site traffic and security.

Use of Your Information

  • Order Fulfillment: To process, ship, and handle returns or refunds for your orders.
  • Account Management: To allow you to access your account for order history, updates, and preferences.
  • Website Improvement: To enhance your user experience, fix bugs, and analyze site usage trends.

We emphasize that user data is only used to promote a better user experience on our website and is not intentionally spread or used for any other purposes.

Data Sharing and Transfer

  • Service Providers: Data might be shared with third-party providers for order processing, payment, and shipping, who are all bound by confidentiality agreements.
  • DNS provider: Only handles IP addresses for DNS resolution, not storing any other personal data.
  • Legal Obligations: We may disclose data if required by law or if necessary to enforce our terms of service or protect our rights.

Cookies and Tracking

  • Cookies: We use cookies to enhance site functionality and remember your preferences. You can adjust your cookie settings through your browser.

Security

  • Local Server Security: Data is stored on a secured server, and our database uses encryption to safeguard information.
  • Proxy Manager: Enhances security by managing traffic flow to our server.

Your Rights

  • Data Access and Control: You may request to review, correct, or delete your personal data by contacting us.
  • Opt-Out: You can opt out of marketing emails at any time.

Changes to This Privacy Policy

We might update our Privacy Policy. Updates will be posted here, so please check back occasionally.

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